<- All News

Financial Times Features Lexagle: How NTU Singapore Simplifies Case Reviews and Workplace Investigations

SINGAPORE - August 18, 2026 - Lexagle, a leading contract and document management platform, was recently featured in the Financial Times for helping Nanyang Technological University, Singapore (NTU Singapore) modernise its internal legal operations.

In the Financial Times piece, "In-house legal teams get creative with AI tools," reporting spotlights how legal teams are finding practical, creative uses for software. Under Chief Legal Officer Greg Chew, NTU Singapore adapted Lexagle to handle misconduct reports and internal inquiries across campus, demonstrating how structured legal software can tackle sensitive, complex workflows well beyond traditional contract management.

Real Numbers: The Impact at NTU Singapore

By using Lexagle to organise, track, and review incoming reports, NTU Singapore saw immediate, measurable improvements across its legal operations:

Operational Metric Before Lexagle With Lexagle What It Means
Case Closure Time 55.0 Days 38.5 Days 30% faster resolution for internal inquiries
Full Investigations Needed Over 50% (Late 2024) Under 33% Sharper preliminary triage, reducing unnecessary deep reviews
Record Keeping Scattered intake channels Centralized Vault & Workspaces Clear accountability and an exact chain of custody

Beyond Contracts: Practical Tools for Complex Legal Work

Most teams think of contract management software as a tool for vendor agreements or sales deals. In reality, corporate legal departments spend hours managing internal inquiries, compliance checks, and ad-hoc requests.

NTU Singapore took advantage of Lexagle's adaptable workspace design to build dedicated internal rooms for sensitive reviews. The setup gives the university's legal team simple intake forms, automated routing, and tight access controls right out of the box.

As reported by the Financial Times, legal departments everywhere are trying to work smarter with software. They are testing flexible tools to cut down administrative noise, save time for high-value tasks, and protect their organisations from risk.

How Lexagle Supports Specialised Legal Workflows

Lexagle makes it easy to set up rule-driven workflows without calling IT or writing code. Key capabilities powering these non-traditional legal workflows include:

  • Custom Workspaces: Dedicated internal rooms that keep sensitive records, messages, and files tied to a single, organised record
  • Smart Access Control (ABAC): Role-based permissions that protect confidential documents, ensuring team members only see what they are authorised to view
  • Clear-Cut Rules: Pre-set review standards that remove personal bias from initial triage, keeping evaluations consistent every time
  • Tamper-Proof Audit Logs: Automated activity tracking that records every view, note, and document version for audit readiness
  • Lexagle Vault: Cloud storage protected by ISO 27001 certification and AES-256 encryption to safeguard institutional data

Platform Features at a Glance

Feature Module What It Does How It Helps Your Team
Document Guard Checks files against your playbook rules and routes them automatically. Catches non-compliant items early, preventing review delays.
Custom Workspaces Secure spaces for team communication and document handling. Keeps conversations tied to the right matter with complete tracking.
Smart Search & Vault OCR-powered search across scanned and digital files. Pulls up specific clauses, dates, and historical records instantly.
Workflow Builder Simple visual builder to set up approvals and task routing. Keeps company standards in place without creating extra admin work.

Moving Legal Operations Forward

Legal teams face growing workloads with tight budgets. General Counsels are looking for straightforward software that delivers clear, practical results without complicated setup.

Lexagle thanks NTU Singapore for their leadership, and the Financial Times for highlighting how legal operations continue to evolve.

About Lexagle

Lexagle is Asia's leading Contract Lifecycle Management (CLM) and Document Management platform. Trusted by top enterprises, financial institutions, and public sector organisations across 16 countries, Lexagle connects legal processes from request to signing. Built with enterprise security (ISO 27001 certified) and easy workflow automation, Lexagle takes the hassle out of document management so legal and business teams can focus on what matters.

To learn more or request a walk-through, visit www.lexagle.com.

Media Contact

Name: JoyCunanan

Head of Marketing

Email: joy@lexagle.com

Website: www.lexagle.com

Streamline your contract management process with Lexagle and accelerate your business.

Contact us today for a short demo and to discuss how Lexagle can best fit your organisation’s needs!

dot dotdot dot